Monthly Archives: August 2016

Building Customer Relationships Leads to Customer Satisfaction

When was the last time that you had a positive, memorable customer service experience at a bank, store, laundry or other organization? In an age when technology-based service dominates many aspects of business, many organizations have lost the ability to make … Continue reading

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4 Proven Ways to Improve Customer Service Skills

Are you consistently looking for ways to improve customer service skills? If so, that is a smart and professional strategy in today’s globally competitive marketplace. Not matter what type of business or organization you belong to, developing and honing your customer … Continue reading

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Customer Service Skills That Lead to Customer Satisfaction

As a customer service professional, what can you do to enhance customer satisfaction and build a lasting relationship with your customers? If you answered “improve your customer service skills and knowledge,” you are correct. Unfortunately, many managers and their organizations … Continue reading

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