Monthly Archives: October 2016

Ways to Achieve Customer Service Excellence – 3 Strategies for Professional Development

There are many ways to achieve customer service excellence. Professional customer service representatives who truly want to excel at their jobs find ways to acquire the knowledge and skills necessary to succeed. In many organizations professional development training and information … Continue reading

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Time Management in Customer Service – Tips for Service Professionals

In today’s harried world, effective time management in customer service is a crucial. When was the last time that you actually felt that you had time to do everything that your boss or customers expect from you? There is an ever-growing list of … Continue reading

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