Category Archives: customer service quoatation

Brand and Customer Loyalty Is Earned Not Given Freely

Consumer behavior and spending habits, customer needs, wants and expectations and customer satisfaction levels change constantly. There can be wide differences in the way that customers perceive an item or event when seeking services and products depending on diversity factors, … Continue reading

Posted in brand loyalty, consumer behavior, consumer spending habits, customer appreciation, customer expectations, customer loyalty, customer needs, customer retention, customer satisfaction, Customer Service, customer service quoatation, customer service quotation, customer service representatives, customer service skills, customer wants, daily quote, daily quotes, delivering excellent customer service | Tagged , , , | Leave a comment

Nonverbal Communication in Customer Service

The power of the eyes in communication have been known for centuries. This is demonstrated by a simple nonverbal communication quote by Ralph Waldo Emerson in the 19th century. Projecting what he was saying to today’s workplace… nonverbal communication in customer service can … Continue reading

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Quote About Communicating Through Body Language – Harvey Wolter

Learning to read body language (nonverbal communication) is a crucial customer service skill since the majority of the sender’s meaning in a conversation comes from the non verbal cues that they send along with their verbal communication. For additional thought … Continue reading

Posted in communication skills, Customer communication, customer relationship management, Customer Service, customer service 101, customer service quoatation, customer service quotation, customer service quote, customer service skills, daily quote, daily quotes, methods of communication, nonverbal communication, quality customer service, quotations, Service 101 | Tagged , , | Comments Off on Quote About Communicating Through Body Language – Harvey Wolter

Inspirational Customer Service Quote – Larry Winget

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Customer Service Culture Quote – Jerry Fritz

Effective customer service cultures are driven from the top down in organizations where everyone takes ownership for interacting positively with customers and giving 110 percent in an effort to stand out from the competition. Customer service cultures are made up of … Continue reading

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Customer Service Inspirational Quote – Sam Walton

A key to being a successful customer service representative is gaining the knowledge and skills necessary to deal with a changing global business environment. In today’s world, it is not enough for service providers to simply be knowledgeable about their … Continue reading

Posted in cultural diversity, Customer communication, customer expectations, customer needs, customer relationship management, customer satisfaction, Customer Service, customer service 101, customer service across cultures, customer service quoatation, customer service quotation, customer service quote, customer service representatives, customer service skills, delivering excellent customer service, demographics, global customer service, impact of diversity on customer service, quality customer service, quotations, Service 101, Service recovery | Tagged , , , , | Comments Off on Customer Service Inspirational Quote – Sam Walton

Customer Service Quote – Robert W. Lucas

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Customer Service Quote – Henry Ford

The phrase quality customer service is often bantered around in organizations. While some employees strive to deliver the best customer service possible, others simply show up for work and go through the motions. Likewise, some supervisors and managers are satisfied … Continue reading

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Definition of a Customer – Quote by Mahatma Gandhi

Customers come in all sizes, shapes and descriptions in this multicultural, diverse world. Chances are that you will encounter many people daily who are not like you, who do not think like you and who do not want or expect … Continue reading

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Customer Centric Quote – Ray Krock

Too many people dislike the jobs they have. If you are one of those folks and occupy a customer service position; this can create challenges for you, your customers and your organization. The reason is that what you do impacts you professionally … Continue reading

Posted in customer appreciation, customer centric, customer relationship management, customer retention, customer satisfaction, Customer Service, customer service 101, customer service quoatation, delivering excellent csutomer service, delivering excellent customer service, quality customer service, quotations, Service 101, what is service culture | Tagged , , , , , | Comments Off on Customer Centric Quote – Ray Krock