Customer Relations Quote – John Russell

Customer Relations Quote - John Russell

Positive customer relations are priceless when it comes to creating customer satisfaction. Everyone in an organization should be focused on build sound customer relationships in order to create customer and brand loyalty, generate positive word-of-mouth publicity, meet customer needs, wants and expectations, and ultimately overcome competition in today’s global marketplace.

For ideas, strategies and techniques for building stronger customer relationships with your customers, get a copy of my books Customer Service Skills for Success and Please Every Customer: Delivering Stellar Customer Service Across Cultures.


About admin

Bob Lucas has been a trainer, presenter and adult educator for over four decades. He who has written hundreds of articles on training, writing, self-publishing and workplace learning skills and issues. He is also an award-winning author who has written thirty-three books on topics such as, customer service, brain based learning and creative training strategies, interpersonal communication, diversity, and supervisory skills. Additionally, he has contributed articles, chapters and activities to eighteen compilation books. Bob retired from the U.S. Marine Corps in 1991 after twenty-two years of active and reserve service.
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