Tag Archives: communication skills

Sound Customer Relations Strategies at TBS Travel Keeps Cruisers Coming Back

I thought I’d take time to share a real jewel in the travel industry if you love to travel as much as my wife and I do. We are enthusiastic cruisers and world travelers. There are so many beautiful and unique … Continue reading

Posted in communication skills, customer centric, Customer Service, customer service skills, delivering excellent customer service, employee attitude | Tagged , , , | Comments Off on Sound Customer Relations Strategies at TBS Travel Keeps Cruisers Coming Back

Interpersonal Communication Skills Tip

Effective interpersonal communication skills are crucial for delivering excellent customer service.  Verbal communication skills are important, but nonverbal communication cues are often more so. Still, while you may potentially gather a lot of information through nonverbal cues received from others, be careful … Continue reading

Posted in communication skills, consumer behavior, consumer behaviour, cultural awareness, cultural diversity, Customer communication, Customer Service, customer service 101, customer service across cultures, customer service diversity, customer service skills, methods of communication, nonverbal communication, quality customer service | Tagged , , | Comments Off on Interpersonal Communication Skills Tip