Tag Archives: customer communication barriers

Nonverbal Communication Success Tip

Whether you are dealing with customer or potential customers, never forget that the way that you communicate verbally and nonverbally (interpersonal communication skills) will determine the outcome of your interactions. In particular, nonverbal cues can often override your spoken words. … Continue reading

Posted in communication skills, Customer communication, customer relationship management, Customer Service, customer service 101, customer service skills, delivering excellent customer service, methods of communication, nonverbal communication, quality customer service | Tagged , , | Comments Off on Nonverbal Communication Success Tip