Tag Archives: customer trust

Customer Relations Equal Sales, Customer Satisfaction and Customer Retention

If you are not striving to build the best customer relationships possible with those you encounter in your organization, then you are failing as a service professional. Everyone from front-line customer service representatives to senior management have a responsibility to do … Continue reading

Posted in customer appreciation, customer expectations, customer needs, customer relationship management, customer retention, customer satisfaction, Customer Service, customer service quotation, customer service quote, customer service representatives, customer wants, daily quote, daily quotes, delivering excellent csutomer service, quotations | Tagged , , , | Comments Off on Customer Relations Equal Sales, Customer Satisfaction and Customer Retention

Three Customer Relationship Building Tips

Building effective customer relationships are crucial to creating and maintaining customer loyalty.  Every member of an organization should be continually looking for ways that they individually can enhance the bond between customers and service providers. These efforts can lead to enhanced … Continue reading

Posted in communication skills, Customer communication, customer loyalty, customer relationship management, Customer Service, customer service skills, delivering excellent csutomer service, delivering excellent customer service, nonverbal communication, quality customer service, Service 101, verbal communication skills | Tagged , , , , , , | Comments Off on Three Customer Relationship Building Tips