Tag Archives: how to improve customer service

Florida Hospital Altamonte – A Positive Approach to Customer Service

As I often do in my books, articles and blog, I like to share positive customer service examples like the one I am currently experiencing this weekend as a patient at the Florida Hospital in Altamonte Springs, Florida. It is always nice to … Continue reading

Posted in communication skills, customer centric, Customer communication, customer needs, customer relationship management, customer satisfaction, Customer Service, customer service 101, customer service management, customer service skills, customer service training, customer wants, customer-focused organizations, delivering excellent customer service, quality customer service, Service 101, service culture, verbal communication skills, what is service culture | Tagged , , , , | Comments Off on Florida Hospital Altamonte – A Positive Approach to Customer Service

Customer Service Excellence Quote – Macy’s Department Store Motto

Customer service excellence should be a primary goal for any organization. Attainment of this crucial element by any organization is key to success Without it, and satisfied customers who keep coming back and sharing their positive experiences with others, there is … Continue reading

Posted in brand loyalty, customer centric, customer loyalty, customer relationship management, customer retention, customer satisfaction, Customer Service, customer service 101, customer service standards, delivering excellent customer service, quality customer service, Service 101 | Tagged , , , , , | Comments Off on Customer Service Excellence Quote – Macy’s Department Store Motto