Tag Archives: nonverbal communication cues

Nonverbal Differences in Cross Cultural Communication

Working in a diverse world can present interesting, yet sometimes challenging, opportunities for today’s customer service representatives. If you earn your living by providing products and services to others, you should invest time and effort to learn about nonverbal differences … Continue reading

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Nonverbal Communication in Customer Service

The power of the eyes in communication have been known for centuries. This is demonstrated by a simple nonverbal communication quote by Ralph Waldo Emerson in the 19th century. Projecting what he was saying to today’s workplace… nonverbal communication in customer service can … Continue reading

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