Internet Customer Service Quote – Doug Warner The customer service profession continues to evolve as new technology is developed and improved on a regular basis. With each new generation of computers, tablets, smartphones and other devices designed to connect people, the opportunities for business applications continue to evolve. The customer service representatives of today must be … Read more
Customer Service Quote – Kate Zabriskie All customer service representatives and others in their organization play an integral part in ensuring that they deliver the best possible customer service. Each person is responsible for having current product and service knowledge and skills in order to answer questions and resolve customer related issues as they surface. … Read more
Inspirational Customer Service Quote – Peter Drucker Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Peter Drucker Here are a few more amazing quotes by Peter Drucker… “Do not believe that it is very much of an advance to … Read more
Inspirational Customer Service Quote – Larry Winget Here are a few more quotes from Larry Winget… I don’t have any interest in taking care of people. My interest is in teaching people to take care of themselves. Everything in life is a lesson. Refusing to learn the lesson means that it will be repeated … Read more
Quality Customer Service Quote – Kevin Stirtz “Choose to deliver amazing service to your customers. You’ll stand out because they don’t get it anywhere else.” Kevin Stirtz Here are a few more great quotes from Kevin Stritz… Providing great customer service is the most natural activity in the world. It’s fun to help others … Read more
Motivational Customer Service Quote – Zig Zigler Successful customer service in today’s globally-connected, technology-driven world is about customer service representatives and other employees in the organization having a positive customer-centric attitude. It is also about effectively identifying and satisfying the needs, wants and expectations that each customer brings to a service encounter. For strategies on … Read more
Customer Service Quote – Nelson Boswell “Here’s a simple, but powerful rule – always give people more than what they expect to get.” Nelson Boswell Learn All About Robert C. ‘Bob’ Lucas Understand Why He is an Authority in the Customer Service Skills Industry Robert C. ‘Bob’ Lucas has been a trainer, presenter, customer … Read more
Customer Service Quote – Robert W. Lucas “Customers do not care whether you are a large or small organization. What they care about is whether you deliver what you promise, when and how you promise it, and if you meet their needs, wants, and expectations.” – Robert C. Lucas, Customer Service Thought Leader & … Read more
Customer Service Quotes – George S. Patton Delivering excellent customer service requires more than just going through the mechanical process of performing the requirements of your job as a customer service representative. To truly excel as a service professional, you must be willing to build a strong interpersonal relationship with your customers. This includes identifying … Read more
Customer Service Quote – Henry Ford The phrase quality customer service is often bantered around in organizations. While some employees strive to deliver the best customer service possible, others simply show up for work and go through the motions. Likewise, some supervisors and managers are satisfied with just meeting minimal standards and do not continually … Read more
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