Tag Archives: customer service training ideas

Customer Service Training Activity – Subconscious Gender Stereotypes

Since ongoing gender communication and interactions between employees and customers is a daily event in most workplaces; organizations must help employees at all levels identify and correct negative stereotypes that might exist between male and female employees. The following activity is a simple … Continue reading

Posted in communication skills, cultural awareness, cultural diversity, Customer communication, Customer Service, customer service across cultures, customer service diversity, customer service skills, customer service training, delivering excellent customer service | Tagged , , | Comments Off on Customer Service Training Activity – Subconscious Gender Stereotypes