Tag Archives: building strong customer relationships

Building Customer Relationships Leads to Customer Satisfaction

When was the last time that you had a positive, memorable customer service experience at a bank, store, laundry or other organization? In an age when technology-based service dominates many aspects of business, many organizations have lost the ability to make … Continue reading

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Three Simple Strategies To Encourage Customer and Brand Loyalty

Customer service representatives and all other employees in the organization should have one goal in mind when interacting with other…building stronger customer-service provider relationships. The global economy of today is dominated by technology. That  puts your competitors from around the world … Continue reading

Posted in brand loyalty, consumer behavior, consumer behaviour, customer appreciation, Customer communication, customer expectations, customer loyalty, customer needs, customer relationship management, customer retention, customer satisfaction, Customer Service, customer service 101, customer service representatives, customer service skills, customer wants, customer-focused organizations, delivering excellent csutomer service, delivering excellent customer service, Projecting a positive telephone service image, quality customer service, Service 101, service culture | Tagged , , , , , , , , , | Comments Off on Three Simple Strategies To Encourage Customer and Brand Loyalty

Five Tips Improving Communication with Your Customers

You should continually look for ways to enhance your communication skills in order to build strong interpersonal relationships with your customers and deliver the best customer service possible. Customer service representatives who spend time on self-improvement are more likely be … Continue reading

Posted in Customer communication, customer relationship management, customer satisfaction, Customer Service, customer service 101, customer service over the telephone, customer service representatives, customer service skills, delivering excellent csutomer service, delivering excellent customer service, methods of communication, Projecting a positive telephone service image, quality customer service, Service 101 | Tagged , , , , , , | Comments Off on Five Tips Improving Communication with Your Customers